If you encounter a blank screen after launching an online course in myLearning, it is possible you are experiencing a configuration issue with the web browser you are using. Although web browser configuration is outside of the scope of what the Learning Technology and Innovation Team can address, we can suggest that you try disabling the pop-up blocker in your browser settings. Please see the instructions for disabling the pop-up blocker.
If the above instructions do not resolve the blank screen issue, please submit a ticket to the Human Resources Solution Center (HRSC):
Call: 443-997-5400
Email: hrsc@jhmi.edu or use the "Submit a Ticket" link above.
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